We are living in a digital age and people prefer to use technology to get most of their work done. If you are a dentist, you need to be mindful about this fact as well. That’s where an appointment booking and a reservation system comes into play.
How important is it to think about online appointment scheduling?
With the help of an online booking system for dentists, you will be able to manage all your patient appointments. You have a clear understanding about all the struggles that you have to go through with the manual scheduling method that you follow now. If you want to overcome all those challenges, you need to make the move and go forward with an online booking system. You can get all patient data and appointments into a system and receive enhanced convenience.
The popularity of online appointment scheduling is increasing along with time. According to a research that was conducted by Accenture, it was identified that around 66% of healthcare systems in United States will offer digital self-scheduling services by the end of 2019. It was also identified that around 64% of patients will tend to use digital tools to complete their appointments and confirm the reservations.
How does an online booking system work?
Now you have a basic understanding about the increasing popularity of an online appointment booking system. Before you get hold of a one, you should be aware about the functionality offered as well.
You will be able to integrate the online booking system directly into your website, or even Facebook profile. Then you can upload all the available times for appointments. Once you do it, you can ask patients to go ahead and book for those appointment times, which you have made available. This can help the patients to book appointments directly, without seeking the assistance of a third party.
The best thing about an online reservation system is that you are provided with the opportunity to sync it along with your practice management system. If there are multiple dentists working in the clinic, you will come across the need to manage their appointments in an efficient manner. This is the best approach available to manage all those appointments in an efficient manner.
In case if a requested time is not available, you don’t want your staff to go through the hassle of following up with the patient to arrange an alternative time. You need to make sure that the online booking system automates the entire process and it only shows appointment times, which are available. Then you will be able to end up with effective results at the end of the day. That’s where you need to focus more on getting a comprehensive appointment scheduling system for dentists/dental care businesses.
Benefits of getting an appointment scheduling system for dentists/dental care business
The appointment booking system you get for the dental can provide you with a range of benefits in the long run. Here’s a quick overview of all the prominent benefits that you can receive. If you are impressed by these benefits, you can simply move to the next step, where you can integrate the reservation system to dental clinic.
- You will be able to save a lot of money
Ability to save money can be considered as one of the most prominent benefits that a reservation system can deliver to you. That’s because it can help you automate most of the activities. You don’t need to keep a person behind the phone at all times to manage the new appointments. System will automate it for you and you will be able to keep the peace of mind. Hence, you can make sure that you are not spending money for a person, who is responsible for taking care of appointments. On the other hand, sending a SMS notification with the appointment confirmation via your system is much affordable when compared to traditional phone call follow up. You will be able to save a considerable amount of money in the long run through this method as well. In general, the online reservation system can help you reduce labor expenses by around 30%.
- You can improve customer satisfaction
Due to increased competition, you need to look for methods, where you can deliver an improved satisfaction to the customers who come to your dental clinic. An online reservation system can provide a great support and assistance to you. People in today’s world are packed with tight schedules and they prefer to get their work done in limited time. The online appointment booking system can help you provide opportunity for your patients to schedule appointments on the go. This can improve satisfaction at the end of the day.
- You can reduce waiting times
You can also use the reservation system to reduce waiting times of your customers. No patient would want to wait for hours to meet a dentist. You can help patients to overcome that hassle through the online appointment system. You can assign specific times for the patients to come through the online system. Then they can come on time and make sure that they don’t wait for hours in the queue. This can also help you improve customer satisfaction at the end of the day.
- You can accept appointments 24/7
The online appointment system that you implement will be in a position to accept patient appointments throughout 24 hours of the day. This can also provide enhanced flexibility to the patients. You can get more patients to reserve appointments with the help of this system.
Due to all these reasons, you are strongly encouraged to think about getting an online reservation system for the dental. You will fall in love with all the benefits that it can deliver to your dental clinic in the long run.